Int 0880-2023 · BillFiled (End of Session) · Jan 18, 2023
A Local Law to amend the administrative code of the city of New York, in relation to requiring the 311 customer service center to provide live chat functionality
Take Action
Sponsor
Tiffany L. CabánDemocratDistrict 22
Cosponsors
11
Introduced
Jan 18, 2023
Summary
This bill would require the Department of Information Technology and Telecommunications to provide a live chat option within the 311 customer service center website and mobile application, and to transit live chat logs to agency representatives or inspectors.
Official summary of legislation · NYC Council
Legislative history
Last action
Jan 18, 2023