A Local Law to amend the administrative code of the city of New York, in relation to reporting on New York city housing authority complaints and requests for service

Summary

This bill would require the 311 customer service center to issue quarterly reports regarding 311 complaints or requests for service related to the New York City Housing Authority. The reported information would include the category and a brief description of the complaint or request, the status of the complaint or request, the percentage of complaints and requests that were resolved, and the average resolution time.

Official summary of legislation · NYC Council